Signing up is easy! Simply create an account by clicking here and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. 

You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! You can view the full list of perks on our rewards page.

We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page here.

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

Contact customer service by emailing orders@danielsandler.com and our team will be happy to assist you with merging your accounts.

Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points.

Exchanging your points for great rewards couldn't be easier! Simply visit the Rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.

Nope!  That’s the best part about being a rewards member!  You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.

Yes. If you are returning the entire order, we will refund you the total amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a £10 coupon towards a £100 purchase that you decide to return, the £90 balance will be refunded to your credit card and the £10 reward credit will be deposited back into your rewards account.

Your points will expire after 6 months of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc

Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at ordersd@danielsandler.com to help apply your points to your account. You also won’t receive points if you return your purchase or your purchase is cancelled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance.

Yes! You work hard to earn points and we want you to feel confident that all of your points are right where they should be . . . in your account! The first thing to note is that there may be a delay in our systems communication and points could take anywhere from minutes to several hours to appear in your account.  However, if you feel like you have earned points but they are not showing up in your account you can also troubleshoot it with these tricks:

1. Try to refresh your browser.
2. Try to log out and then back in to your account.
3. Check your ‘Rewards history’ in your Rewards account to see if the points were added without you realizing it.  Your ‘Rewards history’ will show you the number of points earned, how and when they were earned, as well as any redemptions of points made on your account.

If you still feel like your points balance is not accurate you can contact our support team orders@danielsandler.com and they will look into the issue for you.

We are sorry to hear that. There are a couple of scenarios that could have triggered the error message.  

The first possible scenario is that there was a mistype in one of the email addresses that you entered or you forgot to put commas between multiple emails to separate them. 

To eliminate confusion over what occurred, we recommend that you go back and enter each email address one at a time, clicking ‘send’ after each one rather than uploading them all at once.  

If you are still having problems using the email referrals we recommend using your unique referral link or sharing the referral through Facebook, Twitter, or Messenger to receive credit. Please contact our support team orders@danielsandler.com if you need further assistance.

Thank you so much for sharing us with your friends!  We really appreciate it.  

Referred friends must be first-time customers in order for both of you to receive the referral rewards.  In addition, the referral must be initiated through our rewards referral box on your personal rewards page or through the use of your unique referral link also found there. 

Points will be added to your account as soon as your friend completes their first purchase on our website.  

When this happens you will receive an email letting you know that one of your referrals made a purchase using your code and that a reward was added to your account. You can also check your ‘Rewards History’ to see a list of any points that you have received for referrals.

Add your birthday under ways to earn points on the Rewards page. On your birthday we will award your account with 100 points valid for 30 days from the date of your b-day!

*Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion. A customer who enters a birthday that's within the next 30 days, will have to wait at least 30 days from the date of entry to receive a reward.  For example, if today’s date is August 17, 2022, and a customer sets their date of birth as August 18, 1999, they will only receive a reward on September 16, 2022. 

Rewards points can be redeemed during the checkout process. Before checking out, ensure that you are signed in to your account. 

Once you get to the checkout screen you will see your total available Rewards points in a slide bar on the top left of the page.  To use your rewards, slide the points redemption bar to select the number of points you would like to redeem on the order you are placing, then continue with the checkout process.  To redeem all available Rewards slide the bar all the way to the right.

You must have a minimum balance of at least 20 points each time you would like to make a redemption, and points must be redeemed in increments of 20.