Privacy Policy

Daniel Sandler Limited (“DSL” or “we”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Daniel Sandler Ltd, registered office: Office 7, 35/37 Ludgate Hill, London, EC4M 7JN.

Introduction

We are committed to safeguarding the privacy of our website visitors and customers; in this policy we explain how we will handle your personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

How we use your personal data

In this Section we have set out:

- the general categories of personal data that we may process;
- in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
- the purposes for which we may process personal data; and
- the legal bases of the processing.

    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

    We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

    We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

    We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

    We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

    We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

    We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is the proper administration of our website and business and communications with users.

    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

    We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

    In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

    Providing your personal data to others

    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

    Financial transactions relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

    In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

    Amendments

    We may update this policy from time to time by publishing a new version on our website.

    You should check this page occasionally to ensure you are happy with any changes to this policy.

    We will notify you of significant changes to this policy by email.

    Your rights

    In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

    Your principal rights under data protection law are:

    - the right to access;
    - the right to rectification;
    the right to erasure;
    the right to restrict processing;
    the right to object to processing;
    the right to data portability;
    the right to complain to a supervisory authority; and
    the right to withdraw consent.

    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting https://www.danielsandler.com/account when logged into our website.

    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    To the extent that the legal basis for our processing of your personal data is:

    consent; or

    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

    and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

    You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this Section.

    Third party websites

    Our website includes hyperlinks to, and details of, third party websites.

    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

    Personal data of children

    Our website and services are targeted at persons over the age of 18.

    If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

    Updating information

    Please let us know if the personal information that we hold about you needs to be corrected or updated.

    About cookies

    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

    Cookies that we use

    For a full list of the cookies that we use, and to change your consent, please click here.

    Cookies used by our service providers

    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

    Managing cookies

    To view the cookies we use, and to change your consent, please click here.

    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    Chrome

    Firefox

    Opera

    Internet Explorer

    Safari

    Microsoft Edge

    Blocking all cookies will have a negative impact upon the usability of many websites.

    If you block cookies, you will not be able to use all the features on our website.

    Our details

    This website is owned and operated by Daniel Sandler Ltd.

    We are registered in England and Wales under registration number 05350055, and our registered office is at Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, United Kingdom.

    You can contact us by email, using orders@danielsandler.com.

    SMS Privacy Policy

    SMS Privacy Policy for Daniel Sandler Ltd.

    At Daniel Sandler Ltd, we prioritize the privacy and security of our users. This SMS Privacy Policy outlines how we collect, use, and protect SMS data. By providing your mobile phone number and consenting to SMS, you consent to the terms in this SMS Privacy Policy outlined below:

    1. Collection of SMS Data: We may collect SMS data when you interact with our website or opt-in to receive SMS notifications, updates, or promotions. This may include:
    • Phone numbers provided by users for SMS communication.
    • Content of SMS messages sent to or received from Daniel Sandler Ltc.
    1. Use of SMS Data: We use SMS data for the following purposes:
    • Sending important updates, notifications, or alerts related to your account or transactions.
    • Delivering promotional offers, discounts, or marketing messages, with your consent.
    • Responding to inquiries or providing customer support via SMS.
    1. Protection of SMS Data: We employ industry-standard security measures to safeguard SMS data from unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or lease SMS data to third parties for any purpose.

    2. Data Retention: We retain SMS data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once SMS data is no longer needed, we securely delete or anonymize it.

    3. Consent: By providing your phone number and opting in to receive SMS notifications or marketing messages, you consent to the collection, use, and processing of your SMS data as described in this policy.

    4. Opting Out: You have the right to opt-out of receiving SMS notifications or marketing messages from Daniel Sandler Ltd at any time. You can opt-out by replying "STOP" to any SMS message received from us. Upon opting out, we will cease sending SMS messages to your phone number.

    5. Updates to Privacy Policy: We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.

    6. Contact Us: If you have any questions, concerns, or requests regarding this SMS Privacy Policy or the handling of your SMS data, please contact us at orders@danielsandler.com

    By continuing to use Danielsandler.com and providing your phone number for SMS communication, you acknowledge that you have read and understood this SMS Privacy Policy and agree to its terms.