We understand that from time to time you may wish to return a product to us.
To arrange your return, please contact us via firstname.lastname@example.org, quoting your order number and details of any item(s) you wish to return.
Any free gift(s) you have received with the purchase of an item(s) to be returned must be returned unopened and unused in order for the refund to be processed. This includes where you have qualified for a free gift based on your total order value, if the value of the item(s) being returned and refunded will reduce your final order value below the free gift qualifying threshold. For more information or help with this, please contact us via email@example.com.
We offer free returns for UK orders. Please note we do not offer a free returns service for customers outside of the UK. Please obtain proof of postage upon returning an item.
For full details, please see our Return Policy.